Chapter 15 Analysis

I felt like this chapter really broke down the processes of forming and creating teams. When I first started reading the chapter, I thought to myself “are they going to try to unsuccessfully break another topic up into silly steps?” However, as I began reading the chapter, I found that it was extremely organized in its presentation. I assume that this is because there is a clear-cut model to work from. I really like how this chapter elaborates on each of Tuckman’s four phases in great detail. What the chapter suggests is an extremely organized and methodological approach to teamwork. For example, it breaks up the “forming” stage into 6 distinct steps. I think it’s important to know that working in teams is never this methodological and straightforward. Although it’s nice to work off a model, true teamwork should be less structured and much more situational. The chapter hints towards this as many of the “steps” are simply repeated in different wording throughout the chapter.

Intertwined with Tuckman’s model of how teams should work are various examples of the genres and documents associated with teamwork. On top of this, the chapter has various charts that allow readers to actually see what they are reading about. An example of this would be on page 453, where the chapter talks about mediating conflicts. A chart summarizes the ideas presented in this section so that they are easily accessible. This is extremely helpful as someone who is looking through this section will find the data summarized neatly in charts or excellent examples to build from.
My only real major complaint with the chapter is the placement of the “Virtual Teaming” section. Instead of being placed in its own distinctive category, it is placed right in the middle of one of Tuckman’s steps. This makes this part of the chapter extremely unclear and forces the reader realize that the chapter is going into a tangent about how a virtual team operates, not on the different types of team roles as the chapter begins to write about. This is especially confusing because the font used for the “Virtual Teaming” section is exactly the same as the rest of the chapter, right down to the heading fonts and sizes.

Overall, the section is well written. It is an excellent way of looking at how teams operate and work and presents the information clearly and in an organized manner. I found the chapter to be ultimately successful in its goal to inform readers about the technical details in working in teams.

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